rWave - USB dongle for rCube and rDac

The rWave+ is the perfect way to play music stored on your PC or MAC computer with the rCube or rDac.

Using KLEER wireless technology for higher fidelity sound the rWave connects your computer with the rCube or rDAC-kw without the need for a conventional wireless networks  and setup routines.

In addition, the rWave uses dCS Asynchronous USB Technology* for even higher levels of sound quality when streaming music.

The rWave has a range of approx. 50m for whole house coverage

*see "In Detail" section.

Compatibility

The rWave is compatible with the following computer operating systems:

• PC
  • Windows XP
  • Windows Vista
  • Windows 7
• MAC
  • OS X inc. v10.7 Lion

The rWave may also be compatible with certain versions of the Linux operating system. However, these cannot be guaranteed.

*dCS Asynchronous USB technology used under license. Patents pending GB0817141.5 and US 12/63804.

 rWave - USB Dongle for rCube

Maximum sound quality, minimum hassle!

rWave Frequently Asked Questions

(Clicking on any image within this FAQ will open a larger version of that image)

- My rWave is plugged into my PC but I get no audio / I get sound out of my PC speakers?

It's possible that the rWave is not the default sound playback device, and thus audio is still coming out of the normal PC sound card or PC speakers. (The rWave’s green light shows that the host PC is aware of the rWave as an audio device, and is operating correctly).

To prevent this from happening, please connect your rWave before starting your audio application (e.g. iTunes, Windows Media Player etc).

The procedure to change the default sound playback device varies by operating system. As the device is plugged in or unplugged, the operating system may or may not automatically select the Arcam rWave as the default device.

Windows XP
Via the Control Panel, open Sounds and Audio Devices. The third tab, Audio, shows a drop-down box to select the default sound playback device. Select the device called "Arcam DAC (rWave)".

Windows Vista / 7
Via the Control Panel, select the Sound item. The Playback tab shows a list of playback devices. Select the device called "Speakers (Arcam DAC)".

Mac OS X
Via the Apple in the top-left corner of the screen, select System Preferences. Under the Hardware
section, select Sound. Select the ‘Output’ tab. From the list of devices in the Output tab, select "Arcam
DAC (rWave)".

Linux distributions
The two most popular window systems, GNOME and KDE provide system configuration utilities to select the playback device. As this varies by distribution, by version and by users’ specific configurations, we cannot provide detailed instructions here. However, all linux systems that we tested in 2010 somewhere facilitated changing the playback device. Select the "Arcam DAC" or "Arcam Wireless Audio" device.

- My rWave is plugged into my PC, the USB indicator shows green but I get no sound. It is the default USB audio device, but I still get no sound (or sound through my PC speakers) for my open application?

Some operating systems (e.g. Windows XP) cannot switch between different audio outputs whilst an application (e.g. iTunes, Windows Media Player or a web browser) is running. The solution is to connect and install the rWave before starting any audio applications. If you have already started an audio application before plugging in the rWave, close and re-open it.

It is best to plug in the rWave before turning your computer on, so that it will be fully initialised before you start any applications.

- I hear operating system sounds through my HiFi system when the rWave is connected.  How can I stop these?

Operating system sounds can be turned off using the settings controls for that operating system.

Windows XP
Via the Control Panel, open "Sounds and Audio Devices". The second tab, "Sounds", shows a drop-down box to select the sound scheme. Select the sound scheme called "No Sounds". Press "OK" to confirm.

Windows 7
Via the Control Panel, open "Sound". The third tab, Sounds, shows a drop-down box to select the sound scheme. Select the sound scheme called "No Sounds". Press "OK" to confirm.

Mac OSX
Via the Apple in the top-left corner of the screen, select" System Preferences". Under the "Hardware" section, select "Sound". In the "Sound Effect"' tab, click the tickbox labelled "Play user interface sound effects" to remove the tick. If you still hear unwanted sounds, drag the slider labelled "Alert volume" all the way to the left.

- My rWave is plugged into my PC, has the green USB indicator, is selected as the playback device, but still I get no audio?

Some operating systems sometimes require manual intervention for the rWave to install successfully. This is most likely if the rWave is plugged into a different USB port to the one where it was previously connected. Windows XP exhibits this. The remedy is to "un-install" the device from the operating system to give Windows XP a clean start when the rWave is next attached. Follow these instructions (with the rWave connected) to remove the rWave from Windows XP, then re-attach the rWave.

1. In Control Panel, select "System". InSystem Properties, select the "Hardware tab". Click "Device Manager".
2. In Device Manager, under the "View" menu, turn on the option "Show Hidden Devices".
3. Expand the section "Sound, video and game controllers" by clicking on the cross to the right.
4. Highlight the item "USB Audio Device". This is likely to be the Arcam rWave, but could be another audio device if there are multiple USB Audio Devices in your system.
5. Right-click on "USB Audio Device" and select "Uninstall". Confirm the warning with "OK". If you have multiple USB Audio Device listed, uninstall all of them.
6. Disconnect the rWave from the PC, and reconnect.
7. There will be various notifications in yellow bubbles at the bottom right of your screen, the last will say "Your new hardware is ready to use".