How can we help?
If you feel there is a problem with your unit, first check your manual to make sure your set up is correct. The list of FAQ’s/Troubleshooting tips on this site may also help solve your problem. If your problem or enquiry is concerned with spare parts then contact our Spares team.

If you need further technical assistance then contact the Arcam Customer Support team.

Should you need to contact Arcam Customer Support, we can help you faster if you, provide us with the following information:

  • serial number of your unit

  • the make and model of your units, speakers and cables

  • your usual Arcam dealer

  • your daytime contact number


Arcam Support FAQ Matrix   | FAQ's, Old Handbooks and more

Download pdf  |  Warranty


Discontinued Products |  Link to older products (including Alpha)


View all handbooksDiva, FMJ & Solo handbooks page