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DVD players FAQ

  • No front panel operation or odd front panel operation
  • Crossover selections on the subwoofer page
  • When I am listening to CD's, the volume fluctuates, and it sounds like it is echoing
  • Does an Arcam DVD Player support the playing of DVD Recordable Media?
  • The players display goes blank after I have put a DVD in.
  • I have accidentally put the player into Progressive Scan mode and now I am unable to get any video output.
  • Picture is "jerky" when playing region 1 discs.
  • The picture freezes for a moment approximately halfway through a film.
  • I have a video camera can an Arcam DVD play its recorded disc?
  • Does the Arcam DVD player support HDCD discs?
  • What video resolution should I set the HDMI output to?
  • Which audio outputs do Arcam recommend for playing a CD, digital or analogue?
  • I am unable to get an audio signal when using DVI why?
  • Is it possible to play the SACD multichannel layer on an Arcam DVD Player?
  • Will my Arcam DVD Player be able to play my pictures from my camera?

No front panel operation or odd front panel operation

Some Arcam DVD players (the DV79 for instance), has the ability to navigate DVD menus using the front panel keys should the remote control be unavailable. This "Nav" mode is accessed by pressing the "NAV" key on the front panel. If however you enter "NAV" mode accidentally the normal play, stop pause etc. operation will not work. To revert to normal operation press the "NAV" key on the front panel again.

It is possible to disable this feature on players with software version 4.18.0 or later. This is performed in the "Setup" menu by turning "FP Navigation" to "off". For more detail please see the user manual addendum provided with the player.

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Crossover selections on the subwoofer page

When speakers are set to "small" signals below the selected crossover frequency will be redirected to any set to "large" or to the sub in some cases. Signals above the selected crossover frequency will not be redirected.

Arcam DVD players allow the cross-over frequency to be set anywhere from 50Hz to 150Hz (in 10Hz steps). Higher values should be used if you have satellite speakers with a subwoofer or a lower value if you have larger front speakers. Settings above 100Hz will often result in bass information being localised to the subwoofer position and should be avoided if possible.

Note: These settings only affect the analogue outputs; the digital output retains the native stream from the disc that is currently playing.

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When I am listening to CD’s, the volume fluctuates, and it sounds like it is echoing

This effect is sometimes heard when the DVD Player is playing a stereo disc while in Pro Logic Mode. To prevent this press the < PL > button on the DVD remote control.

After pressing th < pl > button you will see a display on-screen. Pressing the left or right arrow buttons until Pro Logic is set to "off" then press the PL button to exit. Alternatively enter the DVD player setup menu and disable from there.

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Does an Arcam DVD Player support the playing of DVD Recordable Media?

Arcam DVD players support the playability of DVD-/+R and RW discs. Disc brands such as Verbatim, Traxdata, Datawrite and TDK have been used successfully with Arcam DVD players. Please note that the older DV88 model may not recognise any recordable media or will play but with poor results. In this case please consult your dealer or Arcam and check for any firmware and/or software updates that may be available.

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The players display goes blank after I have put a DVD in.

In most cases this is due to the disc being the wrong region for the player. This can be verified if the display returns after ejecting the DVD.

Note: All Arcam DVD Players are set to their respective countries Region Code at manufacture; this means that it is not possible to play a DVD encoded for a different region.

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I have accidentally put the player into Progressive Scan mode and now I am unable to get any video output.

To revert the player back to its Interlaced Mode, simply press and hold the front panels "STOP" button for 5 seconds approx. This is not applicable to the original (non-progressive) DV88 DVD Player.

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Picture is "jerky" when playing region 1 discs.

This occurs when NTSC discs (such as those from the USA) are played in a machine where the output is set to "PAL" (such as those sold in Europe). Although the player can convert from NTSC video to PAL video the conversion sometimes results in picture artefacts. To correct this first ensure your TV is capable of working with NTSC signals by consulting your TVs manual or the dealer from which your bough t your TV. Then enter the "Setup" menu and change the "TV system" setting to "Auto" (see your DVD Player user guide).

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The picture freezes for a moment approximately halfway through a film.

This is caused by some older DVD players changing layers on a two-layer disc and is normal.

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I have a video camera can an Arcam DVD play its recorded disc?

In general this will not be possible for any camera using a DVD disc for storage. This is because the camera uses a different video file format than a regular DVD disc.

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Does the Arcam DVD player support HDCD discs?

Some older Arcam DVD players currently support the playability of this format. Please note that confirmation of playing a HDCD disc may require your display device to be on.

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What video resolution should I set the HDMI output to?

Arcam recommend leaving the HDMI "Setup" menu option to "Auto" this enables the DVD player to configure its output automatically and optimally for the attached display device. Changing the resolution may cause the display device to either blank out or display incorrectly.

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Which audio outputs do Arcam recommend for playing a CD, digital or analogue?

Arcam recommend using the main stereo analogue audio outputs rather than the digital output, as the internal DACS produce a cleaner signal than most external digital to analogue converters.

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I am unable to get an audio signal when using DVI why?

A DVI connection is very similar to HDMI but has no audio content. Audio must be connected from the DVD player to the surround sound decoder (AV receiver or processor) using a digital audio (coaxial or optical) or analogue audio connection.

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Is it possible to play the SACD multichannel layer on an Arcam DVD Player?

This is possible using the Solo Movie 5.1, the DiVA DV137 and the FMJ DV139. The DiVA DV135 can replay the stereo SACD layer of SACD discs. All other Arcam DVD players are able to play the standard Red Book CD layer from a Hybrid SACD.

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Will my Arcam DVD Player be able to play my pictures from my camera?

Yes. However, older players such as the DV88+, DV27+ and DV79 will play Jpegs written from a blank CDR disc, but the image files must be around 1mb in size, otherwise the player will display "INVALID". Conversion to this format can be performed in most image manipulation software such as Photoshop.

Later Arcam DVD players, DV135, DV137 and the DV139 displays image files of any size.

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